Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Copying prod to sandbox feature for Mission Control

Use case for version upgrades. It will be helpful to have the ability to move databases between " Project s", using Mission Control or other tooling.
almost 2 years ago in Configured Commerce / Technical 1 Shipped

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
about 2 years ago in Configured Commerce / Marketing & Promotions 3 Shipped

We need HTTPS enabled for Identity server in our Sandbox environment

We need HTTPS enabled for Identity server in our Sandbox environment so we can test authentication. HTTPS is currently enabled in our Prod environment.
about 2 years ago in Configured Commerce / Technical 0 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
about 2 years ago in Configured Commerce / Marketing & Promotions 5 Shipped

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
about 2 years ago in Configured Commerce / Technical 2 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 2 years ago in Configured Commerce / Misc. 2 Shipped

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
over 2 years ago in Configured Commerce / Users, Permissions & Security 3 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Multiple payment gateways per website

We have below requirement for a client for allowing multiple payment gateways per webiste. Currently we have different Merchant Key for Auth.NET payment processor per showroom. With new requirement PS team wants to define different payment process...
over 2 years ago in Configured Commerce / Integration 1 Shipped

CMS - Layout Versioning

Currently, editing a Layout instantly affects all associated pages without having to publish changes first. Also, if an error was made during these edits, there is no way to restore a previous version. A critical example of this is if you accident...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped