Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Multiple payment gateways per website

We have below requirement for a client for allowing multiple payment gateways per webiste. Currently we have different Merchant Key for Auth.NET payment processor per showroom. With new requirement PS team wants to define different payment process...
almost 2 years ago in Configured Commerce / Integration 1 Shipped

CMS - Layout Versioning

Currently, editing a Layout instantly affects all associated pages without having to publish changes first. Also, if an error was made during these edits, there is no way to restore a previous version. A critical example of this is if you accident...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Hide dealer prices and only show MSRP

As a wholesale supplier our dealer customers use our website to show customers our products. In many cases they would like to build a list of items for them as they quote out jobs. They are not able to do this with their customers present as their...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 3 Shipped

Improve UX on LinkField.tsx when no categories available

In Spire, instead of throwing a generic error that the destination isn't available when adding links via widgets that reference LinkField.tsx, provide a more concise message. For example, when there are no categories loaded and you try to add a li...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Ability to have more than one internal person get order confirmation email

As a customer I want to be able to have BOTH inside sales, outside sales, person placing order and potentially more get Order Confirmation Email
about 2 years ago in Configured Commerce / Orders & Payment 2 Shipped

Allow tel: as a valid URL

Our client wishes to have his phone number clickable (tel: URL) in his header top nav (also available in the mobile menu). Right now, only http:, https: and mailto: are considered valid URL per RegEx test.
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Variant Product - See Child Attributes on the PDP

Currently only the parent attributes are being shown on the PDP. Speaking to non-variant dropdown attributes, on the PDP. Parent product has the static attributes that apply to the product family, lIke material. On the child level the attributes a...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
about 2 years ago in Configured Commerce / Misc. 1 Shipped

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 2 years ago in Configured Commerce / Catalog & Assets 6 Shipped

Credit card token for card connect payment gateway

Card connect payment gateway includes credit card token which is currently not captured/store by Optimizely B2B commerce cloud. This token is required by ERP to process the order specifically in case when the order amount is changed due to increas...
about 2 years ago in Configured Commerce / Orders & Payment 1 Shipped