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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1852

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
over 2 years ago in PIM 11 Already exists

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
9 months ago in Content Marketing / Plan 1

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Language Manager errors translating for Blocks with Block List properties

I have a block which uses IList<Block> style properties for managing collections of data against the parent block rather than forcing the Content Editor to have to navigate between parent and children in the editor interface. My solution has...
about 1 year ago in Content Management / Editing 1

Hipaa Compliance

We need to be hippa compliant. Loosing way to many deals and now our partners are not even bringing us into deals because Acquia and Sitecore are compliant.
almost 2 years ago in Content Management / Roles and Security 0

Database Audit Logs for Compliance

Could you please consider to add a new section with in the PaaS Portal (preferably under the "Troubleshoot" section) that can be used to view the DB access logs, that contains details such as, Who access the DB and when ? and What actions are carr...
almost 4 years ago in DXP Cloud Platform / Data management 4 Future consideration

Extend character limit on Tasks

Please extend the character count limitation on Tasks from 80 to 100 characters. For content migration work, we are using URLs for Task Names and a 100-count limit would enable the full URL to be seen for most webpages, whereas 80 is too short.

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending. The order is stuck in limbo when this happens.
2 months ago in Configured Commerce / Orders & Payment 1 Investigating

Provide Documentation for Spell Check

There is a spellcheck in Optimizely Find, but there is little to no documentation on it. Can you provide an algorithm or a source for where this comes from?
2 months ago in Search & Navigation 0

Leverage the User Agent value on Events

We want to be able to filter/report/segment based on the User Agent. This would tell us if the customer is using our native mobile app or instead, our web app on their mobile device. I concede there are various ways to track this info but the User...
2 months ago in Data Platform App 0