Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
about 2 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Add new field to Work Request template that enables users to search and select Campaign

We are looking for new automation possibilities via the API and as advised by Optimizely's Solutions Consultant, I'm submitting this request for a new field type that enables users to search and select an ‘active’ Campaign in Work Requests. We wer...
about 2 months ago in Content Marketing / Requests 0

Please offer SAML SSO

Please include SAML SSO for future Configured Commerce Cloud versions. Currently, clients have to build their own solution.
4 months ago in Configured Commerce / Users, Permissions & Security 0

Allows displaying meta fields in single column layout

Meta fields on contacts, orders or organization are displayed with two columns layout. Sometimes this makes the UI cramped and difficult to navigate. Request the feature to allow displaying fields in a single column like the previous Commerce 13.
6 months ago in Customized Commerce / Technical 0 Gathering interest

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

Add built in support for timezone agnostic DateTime

Episervers standard behaviour is to convert DateTime between database, application and editors depending on what time zone the application and editors are in. If would be nice if there would be built in properties (or editor hints) to enable timez...
over 3 years ago in Content Management / Editing 2

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
11 months ago in Campaign 0

Date order for task organization

In a task board view, when it shows the task for the next week, it does not put them in date order. The date sorting occurs when you reach that week, but it would be nice for tasks to be organized by date when you're looking ahead to the next week...
4 months ago in Content Marketing / Plan 0

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration