Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1764

Restrict asset library date changes to certain user groups

As a regulated business we require the asset expiry date to be more controlled. We would like for this to be restricted to specific user groups or at team level in the CMP
about 2 months ago in Product Recommendations / Technical 0

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
5 months ago in Product Recommendations / Portal 0

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Convert blocks

As a developer/administrator, I want to be able to convert blocks like I can convert pages so that I can merge blocks resulting in a cleanup of content and less work for our content editors. This isn't a new feature request and has been popular on...
almost 2 years ago in Content Management / Content Manager 0

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
over 2 years ago in PIM 4 Gathering interest

Provide status icons for content in content area editor

When content is expired in the CMS content tree, it displays a red clock icon to indicate expired status. When editing content in "All Properties" mode references inside content areas that are expired becomes hard to spot unless explicitly switchi...
over 1 year ago in Content Management / Editing 2

Enable "Search" field on ContentReference and ContentArea pickers

When you click "Add content" on a ContentArea or ContentReference, you can select an item from an item tree. This is not always comfortable, especially when the page tree has a large number of eligible items. It would be good to have a Search fiel...
6 months ago in Content Management / Asset Management 0

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating