Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending. The order is stuck in limbo when this happens.
about 2 months ago in Configured Commerce / Orders & Payment 1 Investigating

Provide Documentation for Spell Check

There is a spellcheck in Optimizely Find, but there is little to no documentation on it. Can you provide an algorithm or a source for where this comes from?
about 2 months ago in Search & Navigation 0

Leverage the User Agent value on Events

We want to be able to filter/report/segment based on the User Agent. This would tell us if the customer is using our native mobile app or instead, our web app on their mobile device. I concede there are various ways to track this info but the User...
about 2 months ago in Data Platform App 0

Filter Content Based on Moving Date Ranges

We would like to create deliveries that consider content that has been created in the last 'X' amount of time, e.g. content from the last 12 months. I note, we can already create a flow and rules for dates, e.g. I can set 'Published' greater than ...
about 2 months ago in Content Recommendations 0

Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
10 months ago in Content Management / Multi-language 0

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
12 months ago in Content Management / Asset Management 0

Change the maximum upload file size per media type

Current there can be only ne file size limit. In website documents like pdf can be big but mediafiles like images should be smaller. Optimizely should have option to set uplooad size limit per media type instead of all media files.
12 months ago in Content Management / Asset Management 0

Restrict editor access to other microsites

We want to hide the website tree structure to the user who do not have access (even we want to remove the read-only access). For example we have multiple websites as Website A, Website B ... etc. and EditorA, EditorB ... etc. If EditorA has access...
6 months ago in Content Management / Multi-site 0

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
4 months ago in Data Platform App 0