Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
3 months ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
5 months ago in Customized Commerce / Technical 0

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
about 1 year ago in Content Management / Asset Management 1

Request for Enhanced Web User Activation Link Resend Functionality

We would like to request an enhancement to the admin console for web user activation links. Specifically, we would like the ability to either: Resend Activation Links from List View: Enable the option to resend activation links directly from the l...
about 2 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Manage app settings/secrets with API

As a developer, I want to automate the creation/update of appsettings/secrets in the DXP portal during deployment. So that I'm sure there are no mistakes introduced. We typically deploy our code with a pipeline in Azure DevOps. It would be nice...
about 2 months ago in DXP Cloud Platform / Code deployment 0 Future consideration

Add built in support for timezone agnostic DateTime

Episervers standard behaviour is to convert DateTime between database, application and editors depending on what time zone the application and editors are in. If would be nice if there would be built in properties (or editor hints) to enable timez...
over 3 years ago in Content Management / Editing 2

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
7 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration