Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

Allow custom local hostnames for Opti ID CMS integration

Currently, in order to test Opti ID integration with Optimizely CMS in a local development environment, you must use https://localhost:5000 as the host URL. Custom hostnames are not allowed, and you will get an error message back from Opti ID if y...
7 months ago in Opti ID 4

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
over 1 year ago in Data Platform App 1

Visitor Groups / Personalization settings and Access Rights

I want to define visitor Groups & personalization settings per brand and define which users are authorized to access this (set access rights). Only users who are authorized can see the visitor groups and personalization settings.
almost 5 years ago in Content Management / Personalization 1 Future consideration

And/Or/Not Options in Filters

We'd love to see more control over how filters are applied, including the ability to choose "and", "or", and "not" logic. This would allow for more curated views, improving the end-user experience.
over 1 year ago in Content Marketing / DAM/Library / Plan 0 Future consideration

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
5 months ago in Customized Commerce / Technical 0

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
about 1 year ago in Content Management / Asset Management 1

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
7 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Add built in support for timezone agnostic DateTime

Episervers standard behaviour is to convert DateTime between database, application and editors depending on what time zone the application and editors are in. If would be nice if there would be built in properties (or editor hints) to enable timez...
over 3 years ago in Content Management / Editing 2