Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 495

Restrict design drafts and workflows

Designers need to be able to post drafts for creative review and feedback. Requestors should not be able to see that workflow, feedback or drafts until a draft is shared with them.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Column filters and reporting based on form variables

Need to define columns to be included in reporting views along with ability to sort every column. Need to add form variables in specific parent columns and allow filter by project type.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Timekeeping

Need to allow team members to add time entries for all work on projects for reporting purposes; would like system to close time entry access at a certain time at the end of each week.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
10 months ago in Content Marketing / DAM/Library 0 Future consideration

Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
11 months ago in Content Marketing / Settings + Configuration 0

Update file names in public link

We share assets via public links. We found that while we can update the file name in the Welcome library, the file name is not updated and we have had stakeholders confused at the file they are downloading because the name does not match what they...
11 months ago in Content Marketing / DAM/Library 0

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0