Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Support the use case of importing Quotes

Customers would like to import quotes into their ecommerce system.
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
about 3 years ago in Configured Commerce / Catalog & Assets 1 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 3 years ago in Configured Commerce 2 Planned

Ability to notify user about quantity change due to rounding rule on cart page

Currently on store front there is no provision to notify user when quantity of a product gets updated on cart page for which rounding rule is set as "Multiple". It just auto converts the quantity to multiple of "Multiple sales qty" set on the pro...
over 3 years ago in Configured Commerce / Misc. 1 Gathering interest

Warehouse specific Payment Gateway Profile

As an admin user I want to able to store warehouse specific Payment Gateway credentials so that I can pass different Payment gateway credentials based on Warehouse. Instead of global Payment Gateway settings, it is configurable at Warehouse level....
over 3 years ago in Configured Commerce / Integration 1 Gathering interest

Quick Order/Order Upload Searchability

Currently, quick order/order upload only searches manufacturer part number, UPC, customer part number, and our part number. It does not search keywords. If a manufacturer's part number contains dashes but the customer does not enter that part numb...
over 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
over 3 years ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Gathering interest

Tax Certificate Form Self-Service

A large percentage of our customers are businesses, even customers coming for a one-time/first-time buy (B2C) with no personal interaction. Allow these customers making their first purchase through our website to self-service their tax status. The...
over 3 years ago in Configured Commerce / Self-Service 1 Gathering interest

Promotions rule - set promotion to multiples of a product not to each.

We would like to request the ability to set a promotion so that it applies on multiples instead of each item. Something like, $5 off if you buy qty 2 of product XYZ. If the customer buys 3, they still only get $5 off, but if they buy 4, they would...
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Checkout shipping one time shipping address form more customizable

Hi, We noticed that the one time shipping form in the checkout shipping page for Spire is not very flexible. We had 2 clients with special requirements for this form, and we were unable to add fields. Client A: Wanted a new field for his custom ta...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest