Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1808

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
almost 3 years ago in Experimentation Analytics 4 Planned

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a genric error page which may impact business image.
about 1 year ago in Feature Experimentation / Other 2

Export Reports

As an admin I want to be able to export a report from the reports system So that I can distribute required updates to the broader author group. The outcome is the ability to complete an export of any report within the reports system
over 4 years ago in Content Management / Reporting 0 Investigating

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

We would like the ability to adjust the number of days assigned to a task step in the workflow rather than just through a template

We use many workflow templates in the CMP. It would be very helpful to be able to edit the number of days assigned to a step on the fly in the task workflow, rather than the number of days strictly locked to the templated workflow.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
3 months ago in Content Management / Technical 0

Expand Search array with scroll bar or add Search Results page when search returns more than 10 results

When I search for content using the Opti CMS Edit | Page | Left Panel Tree w/ Search field, I only see 10 max results. I would like for their to either be a horizontal scroll bar to view more than 10, and/or when I press Enter, the results appear ...
about 1 year ago in Content Management 1

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
about 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
about 2 months ago in Content Marketing / DAM/Library 0

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration