Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1754

Add ability to search by string

The current elasticsearch is fundamentally a keyword search function. Searching for "black pipe" will returns results with "black" or "pipe" in the data set. Our executives feel that the search results should only include those items with "black p...
3 months ago in Search & Navigation 1 Already exists

We would like the ability to sort comments left on reviewed content

Some of the content that we review has multiple pages. It would be very helpful to be able to sort comments by page, user, etc. rather that the default timeline of when a comment was left.
over 1 year ago in Content Management / Collaboration & Approval 0

We would like to annotate and comment on content in the full-screen view

Some of our PDFs for review through the content tab are quite long and are generally easier to read in the full-screen. It would be super helpful to be able to see and add comments in that view.
over 1 year ago in Content Management / Collaboration & Approval 0

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
almost 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Visitor Groups / Personalization settings and Access Rights

I want to define visitor Groups & personalization settings per brand and define which users are authorized to access this (set access rights). Only users who are authorized can see the visitor groups and personalization settings.
almost 5 years ago in Content Management / Personalization 1 Future consideration

Export Reports

As an admin I want to be able to export a report from the reports system So that I can distribute required updates to the broader author group. The outcome is the ability to complete an export of any report within the reports system
about 4 years ago in Content Management / Reporting 0 Investigating

Viewing a scheduled job always resets the scheduled Jobs list view when returning to the list

When checking intervals or the setup of several scheduled jobs, the Scheduled Jobs list view always reloads and any column sort selection or scroll debth is lost. This makes it difficult to systematically check settings of multiple jobs. Would be ...
about 2 months ago in Content Management / Content Manager 0

Improve Scheduled Jobs view for narrow screens

When using smaller screens or viewports the Scheduled Jobs view is difficult to read and prioritizes showing Last Run and Next Run columns, instead of the name of the job.
about 2 months ago in Content Management / Technical 0

And/Or/Not Options in Filters

We'd love to see more control over how filters are applied, including the ability to choose "and", "or", and "not" logic. This would allow for more curated views, improving the end-user experience.
over 1 year ago in Content Marketing / DAM/Library / Plan 0 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
8 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration