Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Improvements to the "Import Content" and "Restore Content" feature for Spire pages

We've had an issue where a content editor probably mishandled the content features, which resulted in the lost of entire page sections. The pages were ultimately restored using the [Value] column of the [PageVersion.BAK] table, but we feel these f...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Clean up pages in Content Admin that have been disabled in the Admin Console

As a partner agency developing B2B with Spire for another client I want to remove or disable pages in the Content Admin that have been disabled in the Admin Console So that My Client who will be utilizing the Content Admin can have a simpler view ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Allow the ability to choose a variant product from the cart

In the example below, Product J263BL has variant products in colors (Black and White). However, the cart doesn't give us the ability to choose the variant product. Here is the example URL for this environment - https://supplyland.commerce.insitesa...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

New feature request for Square Payment gateway

This is a request to include Square payment gateway option on Optimizely platform.
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Vertex Tax implementation need an option to "Post tax on Order Submit"

Recently we found that the Vertex tax implementation do not have an option to restrict posting the tax on Order submit. This option is available for the Avalara. Generally thx get submited to the Vertex later in the Order fulfilment process in ERP...
over 2 years ago in Configured Commerce / Integration 1 Will not consider

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
over 2 years ago in Configured Commerce / Catalog & Assets 4 Gathering interest

Error in OOTB P21:07 - Order History Step 2 SQL

I've noticed an error in the OOTB sql script for the Order History - Order Detail job step. Navigate to the following link and review the WHERE clause. The final statement has oh.date_last_modified twice and I believe one of these should be ol.dat...
over 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Ability of configuring additional wait time between each job steps

Currently there is no provision in OOTB "SXe 07: Order History" sync-up job to let the job finish its first step( i.e. "Order Header") completely at database level before processing the next step( i.e. "Order Lines"). As we observed that OOTB job ...
over 2 years ago in Configured Commerce / Integration 0

Sales Represtative not able to set default customer and is required to select bill to and ship to address on every log in.

When using the sales representative functionality they are no longer able to attach their user record to customers nor are they able to utilize the default customer functionality on the user record. Since our sales reps have hundreds of customers ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow for custom 404 page for missing user file paths

We are already using the OOTB 'Page not found' page. This works for root level pages. However, when trying to access a missing document located in a subdirectory, the resulting page is a standard, unstyled 404 page instead of the customized Spire ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius / Technical 1 Gathering interest