Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737 of 1737

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
about 2 months ago in Content Management / Technical 0

MAU Consumption Notification

Hi Team, To manage Experimentation MAU Consumption I would like to request a notification functionality that alerts customers when a certain percentage of their allotment has been consumed so as to we can ensure that Overages are avoided in a time...
about 2 months ago in Web Experimentation / Project / Account Configuration / Settings 0

Please offer SAML SSO

Please include SAML SSO for future Configured Commerce Cloud versions. Currently, clients have to build their own solution.
3 months ago in Configured Commerce / Users, Permissions & Security 0

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
almost 4 years ago in Content Management / Technical 1 Future consideration

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
almost 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
6 months ago in DXP Cloud Platform 2 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
8 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
5 months ago in Product Recommendations / Portal 0

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
10 months ago in Content Marketing / Requests 0