Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

Leverage the User Agent value on Events

We want to be able to filter/report/segment based on the User Agent. This would tell us if the customer is using our native mobile app or instead, our web app on their mobile device. I concede there are various ways to track this info but the User...
about 2 months ago in Data Platform App 0

Filter Content Based on Moving Date Ranges

We would like to create deliveries that consider content that has been created in the last 'X' amount of time, e.g. content from the last 12 months. I note, we can already create a flow and rules for dates, e.g. I can set 'Published' greater than ...
about 2 months ago in Content Recommendations 0

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
8 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
8 months ago in Customized Commerce / Promotions 1 Planned

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
3 months ago in PIM 0

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
6 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
almost 3 years ago in Experimentation Analytics 4 Planned

Allow to override the Built In Prosperities from the Contact and Organization Entities

I would like to override the build in properties of Contact/Organization Entity. For ex: Email property from Contact Entity I wish to make it read-only/disable to prevent update it.
5 months ago in Customized Commerce / Technical 0