Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Search fields only available on productnumber (ngram, autocomplete)

Often we need to utilize an ERP unique identifier as the partNumber in Opti, but that's not necessarily the one used by end customers for searching for products. The search features built into the platform, such as ngram and autocomplete, are agai...
over 2 years ago in Configured Commerce / Catalog & Assets 2 Already exists

Remove SwitchingLanguage query parameter

We had many requests from our clients to remove the SwitchingLanguage=true parameter in the URL when using the language selector.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
over 2 years ago in Configured Commerce / Self-Service / Technical 0 Investigating

Feature Flagging

We would like the ability to release features at will, using a release toggle feature.
over 2 years ago in Configured Commerce / Technical 1 Planned

Support the use case of importing Quotes

Customers would like to import quotes into their ecommerce system.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Sort fractional attribute values

Currently, if attribute value contains fractional values like 1/8, 3/8 or 1 then system does not sort them accordingly. There must be some mechanism built in to allow this functionality for better user/customer experience. There is an option in th...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Planned

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 2 years ago in Configured Commerce 2 Planned

Ability to notify user about quantity change due to rounding rule on cart page

Currently on store front there is no provision to notify user when quantity of a product gets updated on cart page for which rounding rule is set as "Multiple". It just auto converts the quantity to multiple of "Multiple sales qty" set on the pro...
almost 3 years ago in Configured Commerce / Misc. 1 Gathering interest

Warehouse specific Payment Gateway Profile

As an admin user I want to able to store warehouse specific Payment Gateway credentials so that I can pass different Payment gateway credentials based on Warehouse. Instead of global Payment Gateway settings, it is configurable at Warehouse level....
almost 3 years ago in Configured Commerce / Integration 1 Gathering interest

Quick Order/Order Upload Searchability

Currently, quick order/order upload only searches manufacturer part number, UPC, customer part number, and our part number. It does not search keywords. If a manufacturer's part number contains dashes but the customer does not enter that part numb...
about 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest