Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0

Whitelisting prerenderer packages to fix googlebot rendering of PLPs and other pages

Our product listing pages fail to render the majority of their content when the user agent is Googlebot or another search engine spider. This negatively impacts our organic traffic. There are 3rd party prerendering packages that take the raw HTML ...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 1 Will not consider

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 5 Already exists

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
almost 2 years ago in Configured Commerce / Search 1 Gathering interest

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
almost 2 years ago in Configured Commerce / Technical 0 Investigating

Support for multiple location ids in Square payment gateway.

Hi Team, Square payment gateway has provision to provide support for multiple location under its profile. However, Optimizely is not sending location id into request body of CreatePayment Square payment API due to which when amount is captured it ...
almost 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Spire > Extend placeOrder method with properties argument

In the checkout we have an extra dropdown in place. The selected value of this dropdown needs to be send back the backend. Right now the fields in the placeOrder method are fixed. I would like to have a extra (custom)properties dictionary as part ...
almost 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Allow create account Widget settings to be editable.

similar to: Request - B2BCOM-I-8 i am looking to change the data validation settings on the create account widget. An ongoing issue the the 30 character limit on the email address field. We are able to work around this by setting up customers thro...
almost 2 years ago in Configured Commerce / Orders & Payment 4 Already exists

Ability to Import Products in Promotions

There needs to be the ability to import SKU's tied to a promotion. I just set up a promotion with 52 SKU's and next I have one with order 100 SKU's. It is so much unnecessary time spent copying and pasting when there should be an import feature.
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest