Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Email Widget Editor - Add Sale Attributes for Preview

For a client setting up Email Product Recs widgets, one of the most common and most basic tasks is to set up rules for formatting UnitPrice and SalePrice for products that are on sale (reduced price). But the widget preview in style editor doesn't...
about 2 years ago in Product Recommendations / Email Personalization / Portal 1 Shipped

Support for reCAPTCHA v3 in Episerver Forms

Our customer would like to use Googles reCAPTCHA v3 in order to protect against malicious form submissions. This does not seem to be a trivial task to implement. Episerver can help in one or more ways, like: Episerver implements a new "Form ...
about 3 years ago in Content Management / Forms 3 Shipped

webhooks for suppression events (unsubscribe / bounce)

Goals we receive response- & interaction-data within seconds we process suppression events (unsubscribe, spam-complaint, bounces) close to real-time we replace existing response export-jobs as currently used for closed loop interface (kms) as ...
almost 3 years ago in Campaign 2 Shipped

Ensure deliverability via API

As an email marketer, I want to ensure the best deliverability. A key factor is that images are on the sending domain and a text version is provided. We need a way to make this possible not only manually but via the API.
about 3 years ago in Campaign 1 Shipped

Friendly url beginning to files in contentassets folder

I would like Optimizely CMS to have a friendly url beginning of links to documents in contentassets. The use case is if you for example have an internal search engine that crawls your site. Then you can’t control it by url-stems as all will be the...
almost 2 years ago in Content Management 1 Shipped

Sharing dashboards in Application Insights

We see the need of sharing a customized dashboard in Application Insights. We can create and clone dashboards, but not sharing the ones we have created.
over 2 years ago in DXP Cloud Platform / Identities and accounts 2 Shipped

Turning off AI features in the CMP

As an organization, we are still figuring out our relationship to AI, especially the legal aspects. Until we have a company-wide "go-ahead" for utilizing AI in our work, we'd like to disable the functionality in the CMP.
7 months ago in Content Marketing / Settings + Configuration 0 Shipped

Ingest 3rd party content

We want to bring content from multiple CMS systems and other sources of often quite structured "domain" content such as teachers, players, products, services, countries, recipes etc. into the graph When building experiences using the Graph, it wou...
12 months ago in Optimizely Graph 0 Shipped

Integrate a "select/de-select all" option in the campaign picker in Email and Trigger Reports

As a Marketer I want to quickly perform my reports for different campaigns and subgroups of campaigns. Currently I have to manually select and de-select every single one every time I change the selection, which is quite time consuming.
about 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
12 months ago in Content Marketing / Requests 0 Shipped