Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1757

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
over 2 years ago in Configured Commerce / Technical 6 Planned

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
about 2 months ago in Customized Commerce / Promotions 0

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
5 days ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0

Stored card orders or subscription orders are not supported in cloud applications without user interaction

This is reference to #1535075. We are looking for the solution: It is regarding the issue we are currently facing on the Brasseler project, where recurring or subscription orders (credit card payments) are failing. According to the response provid...
5 days ago in Configured Commerce 0

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
about 2 months ago in Content Management / Personalization 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 2 years ago in Content Management / Content Manager 1 Planned

Device sizes out of date

It would be great to see updated device sizes in the visual editor especially for mobile as these are too small for screen sizes people use today. I'm not a developer so I rely on the screen size builder to verify changes but when I look at my iPh...
7 days ago in Web Experimentation / Experiment Authoring 0

Provide Excel download on Reports

In the section "Reports", it would be very helpful if I am able to download the created report as Excel file. That way, I can sort the information, do better filtration, get a better overview on certain topics and I am able to forward this informa...
7 days ago in Content Management / Reporting 0

Make event description field rich text

When hovering over an event in the calendar, a link should be visible and clickable for easy access. If the Event description field is changed to rich text it will be possible to add a link in the description.
13 days ago in Content Marketing / Plan 0

Add special days to calendar (not just holidays)

Possibility to add team specific 'special days' (not just holidays) to the calendar and be able to turn on/off the special days with a toggle (like used for activity types). If the special days always are shown the view might get to cluttered.
13 days ago in Content Marketing / Plan 0