Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1616 of 1616

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 0

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
5 days ago in Configured Commerce / Shipping & Fulfillment 0

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
26 days ago in Customized Commerce / Promotions 0

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
about 1 month ago in Content Management / Content Manager 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
about 2 years ago in Content Management / Content Manager 1 Planned

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...
22 days ago in Configured Commerce / 3rd Party Library Allow Listing 0

Add Algolia.Search to allowedLibraries whitelist

Hi, In a upcoming project for our client we want to implement new features in the shop based on Algolia Search, it would help tremendously if we could use the following NuGet package in our backend code for the Extensions project. More details abo...
22 days ago in Configured Commerce / 3rd Party Library Allow Listing 0

Add multi-tenant SSO support

Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Plea...
about 1 month ago in Configured Commerce / Users, Permissions & Security 0

Support importing / exporting >2GB data

When developing new sites and features using the CMS, it's occasionally useful to export multiple GBs of new and changed content and assets from a staging environment and import everything to production along with an updated codebase.
29 days ago in Content Management / Technical 0

Enable "Search" field on ContentReference and ContentArea pickers

When you click "Add content" on a ContentArea or ContentReference, you can select an item from an item tree. This is not always comfortable, especially when the page tree has a large number of eligible items. It would be good to have a Search fiel...
18 days ago in Content Management / Asset Management 0