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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 78

Update Quantity on Hand to match Unit of Measure and adjust Minimum Order Quantity

When a user changes the unit of measure, the quantity on hand does not change. Ideally, this would change using the conversion factors so that the correct amount would be visible. In the example below, 1371131 kilometers are not available but ~417...
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Warehouse specific product boosting values

Our client would like a way to boost certain products in their search results based on the current context warehouse. This would mean the product boost values would have the option to either be global the way it is now, or for the boost value to b...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Shipped

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

GDPR - Cookie Policy

It would be beneficial to have standard options for the updated GDPR regulations. In addition, consumers privacy policies have become so particular that it would be great if cookie policy pop-ups were standard to ensure that users were reading and...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 0 Shipped

"My Lists" export option

Many of our customers ask for excel item lists, specifically with pricing to import into 3rd party software packages. I'd like an export button on the list page. It could be used as an easy way for customers to create a quick order template. It wo...
almost 4 years ago in Configured Commerce / Self-Service 1 Shipped

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
10 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add OrderSource and OrderDeviceType as an exportable field on Order History.

We would like to differentiate which orders in Order History (CustomerOrder table) were placed on the Mobile App and Web store. The fields of OrderSource and OrderDeviceType, which are in the CustomerOrder and OrderHistory tabes provide this infor...
10 months ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

Having a "can't buy" option in the restriction groups

As a site manager, I would like to be able to create restriction groups that can't buy certain products but can see them. Using current restriction groups and hiding products creates 404 pages for clients that can't see certain products but can st...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

CMS - Layout Versioning

Currently, editing a Layout instantly affects all associated pages without having to publish changes first. Also, if an error was made during these edits, there is no way to restore a previous version. A critical example of this is if you accident...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped