Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
5 months ago in Configured Commerce / Misc. 1 Gathering interest

Order Approval - Sort By Ship To/Pick Up

Change the sort by Ship To/Pick Up on the Order Approval page to Company Name. The current sort order for Ship To/Pick Up is by the Customer Sequence, which causes confusion since Customer Sequence is not a data element end users are familiar with...
3 months ago in Configured Commerce / Orders & Payment 2 Gathering interest

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
over 1 year ago in Configured Commerce / Misc. 1 Gathering interest

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
11 months ago in Customized Commerce / Technical 1 Gathering interest

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
10 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

PIM - Improvement to digital assets upload process

Managing digital assets is one of the features of PIM. For entire catalog products, digital assets volume is very large. PIM only allows uploading digital assets through browser(confirmed with Optimizely #885640), which is not reliable for large v...
almost 3 years ago in PIM 4 Gathering interest

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
over 2 years ago in Configured Commerce / Integration 3 Gathering interest

Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
12 months ago in Customized Commerce / Orders 0 Gathering interest

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
2 months ago in Configured Commerce / Technical 3 Gathering interest

Category Quantities after Category Name

I would like to see the option to show a qty amount within each category while shopping. This is available if using the search engine (screenshot below), but not through category browsing and shopping without search
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest