Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
over 1 year ago in Configured Commerce / Orders & Payment 0

variant children visibility difference between V1 and V2 of the products collection service

in V1 of the product collection service, style parent product visibility is taken into consideration when determining if a variant child product is visible or not, but V2 doesn't do that!we noticed this on the Order History Details page after turn...
over 1 year ago in Configured Commerce / Catalog & Assets 2 Investigating

Update OOTB Pricing API call for Infor CSD

We need to show our customers quantity break pricing. The API call currently being used OOTB for Infor CSD is OEPricingMultipleV4. The call that will include quantity break pricing is OEPricingMultipleV5. I can provide the API documentation if som...
over 1 year ago in Configured Commerce / API 0

Zone Component Enhancements

Would like to request some upgrades to the Zone component: Ability to utilize ClassNames - would aid in styling children components an end user might add and for debugging. Ability to pass data-test-selectors to children - Would aid in debugging a...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Ability to undo a delete action for assets

When accidently deleting a folder with a lot of images, it would be great to be able to undo and recover the folder.
over 1 year ago in Configured Commerce / Catalog & Assets 0 Gathering interest

For all Excel imports in the Admin, there should be a template

As an administrator in the Optimizely Configured Commerce System I have had to load data into the system manually on occasion. I believe that for my organization's benefit, and the benefit of many others, every section that allows a manual excel i...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add Offline Order Tracking support for Product Recommendation in Configured Commerce

Summary As an Configured Commerce customer, I want to track offline orders taken into consideration in Product Recommendation solution. Description The integration between Configured Commerce and Product Recommendation only targets online orders. ...
over 1 year ago in Configured Commerce 0

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
over 1 year ago in Configured Commerce / Technical 1

Make Lists toggle on/off

I suggest that the Lists feature be able to toggle on/off, just like other features like budgets, user management, and quotes.
over 1 year ago in Configured Commerce / Self-Service 5 Gathering interest