Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
3 months ago in Content Marketing / DAM/Library 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
8 months ago in Web Experimentation / Security 0

External Links Gadget Search

I'd like to be able to search for a web address within the external links gadget and have the ability to select a page of results to jump to. Our site has over 23,000 external links and having to individually click through 235 pages of results to ...
over 3 years ago in Search & Navigation 5

Asset Picker recognise historical search filters / folders uploaded from

At the moment, we are selecting a large volume of assets from the same folder using the same field by having to apply the filter each time an asset needs to be uploaded to the CMS. As there is no historical search functionality in the DAM search w...
7 months ago in Content Marketing / DAM/Library 0

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
about 1 year ago in Campaign 0 Future consideration

Automatic purging of CloudFlare CDN Cache when content are deleted in Episerver

In Episerver DXP we get a CDN from CloudFlare. Great! If an editor deletes a media file in edit mode, the file can still be cached for hours in the CDN. This could be bad if the content really NEEDS to be removed right away, and the editor is not ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 2 Future consideration

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
almost 2 years ago in DXP Cloud Platform 0 Future consideration

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

Imports - Keep Current Status If No Change

When importing updates from external systems such as ERP, the entire catalog is usually included in the file, even if most records have no changes. Currently, when importing a record with no changes, the status is automatically changed from publis...
7 months ago in PIM 1

The platform should automatically recognise file formats rather than me assigning them when uploading.

As a content manager, i want to upload a PNG asset without having to specifically having to pick the "PNG" item from the field list. It would make using the filters much easier to use and then yield actual results from a search.t The image in step...
about 1 month ago in Content Marketing / DAM/Library 1