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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 495

Media Library Folders Stop Showing Pictures After 1000ish

As we found out how easy it is to delete a Media Folder of live images so easily. And not be able to undo that function recently. We also found out the Library's cut off at a certain number of images. We can no longer see images alphabetically tha...

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
almost 2 years ago in Content Marketing / Requests 1 Future consideration

Resize Columns in Content Tab List View

Within the Plan view, columns are able to be resized by dragging the column borders. We'd like to be able to do the same within the content tab list view so we can see full asset titles.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add a Parent Campaign ID field and all the parent campaign ID as value under it

We need Parent Campaign ID to display as a field in the field settings so that they appear as filters in different modules in the platform and we want all of their IDs to display as the field value under the campaign ID field. Currently, we use a ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
6 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.

Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.