Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Product Compare - Highlight Similarities and Differences

It would be nice to enhance the Product Compare feature a little. AD has a nice feature where you can click a button to Show Similarities or Show Differences. It then highlights those for the customer to quickly see vs having to skim the entire ta...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Integration Jobs Can Be Triggered Externally

Our larger clients have enterprise job scheduling systems for all of their jobs of which InsiteCommerce jobs are only a subset. From the client's perspective, they would like to be able to manage their InsiteCommerce job scheduling from their one ...
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Enhance CyberSource Payment Gateway for L3

It would be nice to be able to capture funds with L3 security using the CyberSource payment gateway.
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Algorithmic pricing

Change price on ietms within pre set paramenters (ex: Min / max) dynamically according to real time conditions ex: Low inventory, Sales within the last 24hours Change price for items according to external , competitor inputEx: When price changes o...
over 3 years ago in Customized Commerce / Catalogs / Promotions 0 Gathering interest

Inline product variant data with product

Product data should (optionally, at least) contain (some, at least) data about all the product variants, to avoid having to do multiple requests e.g. to render a selector for different sizes/colors/whatever.
over 4 years ago in Customized Commerce 0 Gathering interest

More Operators for Dynamic Category Rules

Currently, the operator choices are "Equals", "Is Not Equal To", and "Matches". At a very minimum, there should be a "Does Not Match". As a use case, we have a category called Pins. We want ".05in SS Pin Chrome" to be automatically added to the Pi...
over 1 year ago in PIM 1 Gathering interest

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
almost 2 years ago in Configured Commerce / Misc. 1 Gathering interest

Delete Button in Blocks

We are missing the feature to delete the block where you are currently in in CMS. You have to find the parent block or page and then delete the child. But often those blocks are orphaned since the parent was deleted and the child block was created...
over 2 years ago in Customized Commerce / Technical 0 Gathering interest