Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 511

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.
almost 2 years ago in Content Marketing / Settings + Configuration 3 Future consideration

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
12 months ago in Content Marketing / Structured Content 0 Will not implement

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
about 2 years ago in Content Marketing / Notifications 0 Future consideration

Comment navigation in Proofing View

When in the proofing/versioning view, it doesn't work to click on the comments in the side panel and then find their place in the document. It works the opposite way (I can click the comments on the page and be taken to the comment in the side pan...
6 months ago in Content Marketing / Structured Content 0

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
about 2 years ago in Content Marketing / Requests 1 Future consideration

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0