Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Checkout-Shipping: Shipping address is not auto populated on selection of use billing address radio button

When I add an item to the cart and checkout an item using checkout as a guest process, After entering the details into the BIlling address and the "Use Billing Address" is selected the text fields present in the Shipping Address will be auto-popul...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
about 1 year ago in Configured Commerce 1 Gathering interest

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Order Approval Improvement

For the order approval at the administrator level along with in the cart history under sales can we add whom the approver is as a selection rather than having to click in to each order awaiting approval? Also it would be great to be able to add sn...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Support translation APIs (e.g. Deepl)

Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl) would accelerate the s...
over 2 years ago in Configured Commerce / Integration 1 Gathering interest

Site-specific URL Mapping settings

As a multi-site customer, I would like to be able to set a different translatable value for the URL Mapping settings for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
over 2 years ago in Configured Commerce / Catalog & Assets 2 Investigating

Allow to cancel an integration job programatically

As a developper, I would like to have a way to programmatically stop an integration job while it's being executed. The current way, if you exit it will process the next steps anyways, and you have to use complex ways and non-graceful ways to keep ...
over 2 years ago in Configured Commerce / Integration 1