Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content delivery api takes over the links in a multiserver scenario

In case of a traditional scenario where there is an edit host and view hosts the content delivery api if it is installed take over the links and all the view host get the edit host links wich is a big problem. The solution is to delete the edit ho...
over 2 years ago in Content Management / Technical 0

Flag When Updating a Step/Task Due Date to a Weekend

We need to up with some sort of flag/messaging that tells users to only select weekdays instead of weekends, or a message that warns them that selecting a weekend as a step due date may also cause other step due dates to fall on weekends.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Consider turning on Auto Minify on CloudFlare to decrease blocking time

Our pages are being marked as having extremely slow loading times and having high blocking. As a result, Google PageSpeed Insights views our pages as a "bad experience" for the user. While we work on optimizing, if the Auto Minify feature were tur...
over 2 years ago in Web Experimentation / Other 1 Investigating

"If Answered" Logic

It would be great if logic routing options could have a logic option for "if answered" ie if this question is answered, skip to question or section x or show these values in question Y. This would allow us to incorporate open text field questions ...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Private/Gated Collections

We would love to retain the flexibility of collections (one asset in multiple collections, cover photos, etc.), but with the option to add privacy to the link in order to share directly with smaller groups of people.
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Improve usability of metrics page

Our customer suggests: Instead of drag and drop, allow for a better way to re-order the metrics.
over 2 years ago in Experimentation Analytics 0 Will not implement

Measure/Track Level of Effort for Completing a Step

Is there a way to add effort level per each task so that we can have an overview of the team and understand if any team member is overworked, for example? We would like to be able to give an overview to say we require extra support for maybe XX am...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Already exists

Ability to show some products only in search results (not in catalog)

Currently, our website gives customers access to around 40,000 core products and about 60,000 restricted products which are searchable/findable by drilling down into the catalog or searching with the on-site search box. Looking forward, we are loo...
over 2 years ago in Configured Commerce / Catalog & Assets 3 Gathering interest

Improvements to the "Import Content" and "Restore Content" feature for Spire pages

We've had an issue where a content editor probably mishandled the content features, which resulted in the lost of entire page sections. The pages were ultimately restored using the [Value] column of the [PageVersion.BAK] table, but we feel these f...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Clean up pages in Content Admin that have been disabled in the Admin Console

As a partner agency developing B2B with Spire for another client I want to remove or disable pages in the Content Admin that have been disabled in the Admin Console So that My Client who will be utilizing the Content Admin can have a simpler view ...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest