Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1583 of 1583

Segments/Lists

When building a segment - if I have multiple conditions, you reach a point where your can't scroll to select a "select" option.
almost 3 years ago in Data Platform App 0

Data Science/Insights

For the "Category" Dimension filter on the "Lifecycles" report, it doesn't really make sense to pull this data from "Collections". I don't know about other retailers who are on Shopify, but we constantly create new collections and delete ones as w...
almost 3 years ago in Data Platform App 0

Training/Support

I'm not very happy with my GSM. I feel like it's not an added value. It hasn't shaped any of our strategies or helped with our growth. My GSM is also not very good at communication.
almost 3 years ago in Data Platform App 0

Product Recommendations

I am testing the new Churn Prevention Recipe. I love it and I want to use it. I am prevented by using it because there are product recommendations appearing with broken links. These are products that are no longer on my website. I have tried to ad...
almost 3 years ago in Data Platform App 0

Include 3rd party VisualCompareMode add-on in core Episerver package

Hi Our client is reluctant to have 3rd party add-ons installed in their Episerver instance, but really likes the look of the VisualCompareMode add-on. Are there any plans to include the VisualCompareMode add-on in the core Episerver functionality?...
almost 3 years ago in Content Management / Content Manager 0

API for test idea and test plan export

Customer wants to have a program management API. This will allow export all test plans. This will be extremely helpful for the team to be able to continue utilizing PM and scaling.
almost 3 years ago in Experiment Collaboration and Management 1

Consider including an option to control request timeout for unifiedsearch

Hello, my client recently ran into an issue where intermittent network-failures caused Find-calls to time-out. In order to mitigate similar issues it would be convinient if there was some way to control the timeout through the public API. Here are...
about 3 years ago in Search & Navigation 0 Future consideration

As a Promotion Editor, I'd like to be able to say this whole campaign cannot be combined with other campaigns

Rather than select each promotion individually, I'd like the option to prevent anyone who is using a certain campaign from combining with ANY other existing promo.
about 3 years ago in Customized Commerce / Promotions 0 Gathering interest

Create an additional self-service report/view (Episerver B2B Commerce Analytics)

Create a more detailed self-service event report by combining metrics that already exist, but separately... Report to include: Customer Event Category Event Count Event Subcategory Timestamp or date of event
over 3 years ago in Commerce Analytics 0 Gathering interest

Image Search Capability

Do you have image search capability part of future road map.?
over 3 years ago in Configured Commerce / Technical 1 Gathering interest