Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Need ability to validate Image paths

We have been made aware that some image paths are no longer valid. We use the Affiliated Distributors / Enterworks e-content solution. It has been pointed out to us that many of the products no longer have a valid image link. However there is noth...
over 2 years ago in Content Recommendations 0

Add Event Status

We would also like to see event status capability, much like task status. This might be: In preparation / In progress / Completed. This again will enable us to see at a glance how preparation for events are coming on. We would not like to use task...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Auto-populate Name of Work Request with its Title

In work request templates, sometimes the title field isn’t necessary, as it just duplicates the name of the work request. E.g. we have a work request template specifically for users to come and request access to the platform. The work request itse...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Owner field for templates/multiple user fields

There should be a user field option that is able to populate based on CMP users and can designate as 1 user, team, or multiple. For example, we have a campaign owner field and instead of having an open text field, and we'd like to set that as one ...
over 2 years ago in Content Marketing 0 Future consideration

Automation wait node: support waiting for a recipient-specific date with executing next step in automation

The Marketing Automation has the possibility to wait a certain time with executing the next step. Currently it allows waiting X hours up to X months at a specific timestamp. The value for the customer would increase if the date and time the automa...
over 2 years ago in Campaign 0 Future consideration

Add audit logs for job schedule changes

The audit log just indicates if a user accessed the job definitions, I'd like to also see an audit log entry for each specific job definition the user looked at / modified the recurring schedule for. In general, I would argue every "save" in the s...
over 2 years ago in Configured Commerce / Misc. 0 Gathering interest

Add calendar widget to the start page dashboard

As a User I would like to see my scheduled and recent campaigns in a monthly calender widget with some basic data shown at a glance.
over 2 years ago in Campaign 0 Future consideration

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
over 2 years ago in Content Management / Technical 0

Content delivery api takes over the links in a multiserver scenario

In case of a traditional scenario where there is an edit host and view hosts the content delivery api if it is installed take over the links and all the view host get the edit host links wich is a big problem. The solution is to delete the edit ho...
over 2 years ago in Content Management / Technical 0

Flag When Updating a Step/Task Due Date to a Weekend

We need to up with some sort of flag/messaging that tells users to only select weekdays instead of weekends, or a message that warns them that selecting a weekend as a step due date may also cause other step due dates to fall on weekends.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration