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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Include Time Tracking 'Description' Box in Export

We like the time tracking feature on workflows and particularly like the 'description' field in the Time Logging dialogue box. However, we have noticed that when exporting the time logs to an excel, the Description field is not included. Is there ...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

While adding audience condition in code mode, add error message if syntax is wrong

In Web and Full Stack, if you add an audience condition via the code mode, and you do not add the "and" at the beginning, the audience cannot be saved, but no error message is generated, so it is not clear what is happening. Please add an error me...
about 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 0 Future consideration

Link back to the experiment on the results page on new FS UI

Hi team, there is no easy way to move between an experiment and the result at the moment. Customers need to keep both experiment and the result open in different tabs if they want to refer between both so they are asking for a link back in the res...
about 2 years ago in Feature Experimentation / Other 1 Already exists

Multiple Custom Domains

Can we have more then one "Custom Domain"? We would like to be able to create multiple subdomains so we can brand each site appropriately and assist with SEO.
about 2 years ago in Content Marketing / DAM/Library 0 Investigating

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
about 2 years ago in Customized Commerce / Orders 0 Planned

Export Brief - Pretty Version

We use templates for our briefs (which we love), but it makes for a very bland export. Ideally, we would like to export our briefs in a way that is visually appealing in order to share them across the org. Senior executives expect a clear visualiz...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Web Proofing on Gated Links

We would like to add gated links to our content “Add URL” section for proofing. These links are unpublished and are built on an internal site, which is gated behind a login. Since these are unpublished and are not live, we are not able to generate...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Auto-Fill Personal Info from Microsoft into Request Form

It would be great if we could link our Microsoft credentials into Welcome so that the system knows more about who has submitted a request to better be able to prioritize work. For example, we'd like to capture their title, their department, etc.
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
about 2 years ago in Customized Commerce / Orders 0 Gathering interest

Need Best Practice document for Search and Meta data

Many pages on our site are not searchable easily through online search or while using meta data also. We need a best practice document related to search and filling in the meta data in our content cloud so the same can be leveraged to configure th...
about 2 years ago in Content Management / Content Manager 0