Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1639 of 1639

See recipient status at a glance

As a marketeer I want to quickly see the recipient's status, eg in my recipient list view, so I know if they can be addressed or not and why. I'd like to know if they are: unsubscribed for that specific list blocked outbounced ready to be addresse...
over 1 year ago in Campaign 1 Future consideration

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
almost 3 years ago in DXP Cloud Platform / Code deployment 6 Investigating

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
10 months ago in Content Marketing / Miscellaneous 0 Future consideration

Set Content Type properties by code

The names of some properties are not directly tied to the name of something in code. The property Display In Edit View is controlled with the [ScaffoldColumn(false)] attribute in code. Specifically, we're looking at "new" properties on Content Are...
4 months ago in Content Management 0

Sharepoint integration

As we store a lot of content on our sharepoint users see the usecase to integrate the content share with Sharepoint. Also, to be able to share URL to sharepoint links
7 months ago in Content Marketing / Integrations 0

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 4 Future consideration

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
6 months ago in Content Marketing / Requests 0

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
6 months ago in Content Management / Asset Management 1

Delete experiment permanently

Currently, we have an API call called "Delete an Experiment" https://docs.developers.optimizely.com/web-experimentation/reference/delete_experiment to archive experiments (it was suggested in another feedback to modify the name into "archive an ex...
about 1 month ago in Web Experimentation / APIs 1

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
about 1 month ago in Content Marketing / Miscellaneous 0