Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1879

Cart View-Be able to switch from List to Grid

Customers would like to have the option to be able to view their carts also in grid view and not just list view.
about 2 years ago in Commerce Mobile App 1 Future consideration

Identify New Users in Insite Analytics

We have a desire to see how many new customers are ordering from our website on a weekly and monthly basis. My current timeframe is looking back to our go-live date - 10/09/19. Right now I am doing this very manually. Looking up what customers ord...
about 4 years ago in Commerce Analytics 0 Planned

Customer Lists - Reporting

Tied into my other request it would be nice to have reporting on the list feature as well: How many customers are using listsItems most frequently put on listsTop items purchased from the listsAverage # of items on a list Also more complex reporti...
about 4 years ago in Commerce Analytics 0 Gathering interest

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
about 4 years ago in Commerce Analytics 0 Gathering interest

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
about 4 years ago in Configured Commerce / Technical 0 Planned

Word, Excel and PPT preview in the CMS UI

When working with MS assets it would be lovely to have a preview rendering of the file, just like with the PDF addon.
about 2 years ago in Content Management / Asset Management 0

Fetch API's list used in project

Is there any better option by which we can get the list of API’s used in our project, so that we can fetch all the API's used.
about 2 years ago in Web Experimentation / Other 2 Already exists

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
about 2 years ago in Configured Commerce / Technical 0 Investigating

Opti Analytics Self Service

When you look at self-service events in Opti Analytics it would be nice to see which list name the customer added to their cart, as well as specific SKU’s. It is so high level it isn’t really helpful.
about 2 years ago in Commerce Analytics 0

For Scheduled jobs it should be possible to set specific time, not 30 min intervals

With CMS 12 the possibility to set specific time for the Next scheduled date (UTC) is removed and the editors have to choose from 30 minutes intervals. The editors should have the possibility to set their own time.
about 2 years ago in Content Management / Technical 0