Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1837

Access to the Insite.Core.TestHelpers project

As a partner developer, I would like to have access to the very useful Insite.Core.TestHelpers project to help us implement more unit tests for our solutions. That project has a lot of unit test utilities. Having access to these utility classes wo...
almost 2 years ago in Configured Commerce / Technical 0

Search By Workflow Type

i am looking for examples of a certain campaign. Is it possible to search Welcome by Workflow type please? Eg. paid media workflow, or email campaign workflow?
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Already exists

Veeva Task Names from Welcome

When creating an asset in Welcome and syncing it to Veeva, use the task name from Welcome, not the filename of the asset.
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Grammarly Plug-in for Rich Content Editors

There are a few non-English speaking content editors on the client team that are expressing interest in having a Grammarly plug-in built into the editor to avoid copy/paste!
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Better graph support

Instead of only having parent-child relation, Content Graph should support graph relation model. e.g. enabling querying “hotel” content items by Country, even though hotels are only related to cities.
almost 2 years ago in Optimizely Graph 0

Grouped metrics using previously built events

Requesting a feature to build events that group existing events (Event 1 and Event 2 both fire, then Event Group fires, elseif either Event 1 or Event 2 does not fire, Event Group does not fire.)
almost 2 years ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Improve consistency of right clicks

Right now the ability to right click on a link is wildly inconsistent. Would be super helpful if you could right or cmd/ctrl click on any link type to open it in a new tab. The below is not comprehensive, but gives a good idea of where we often ru...
almost 2 years ago in Content Marketing / Settings + Configuration 1 Investigating

Permanent link in a comment

It would be useful being able to have a direct link to a comment in the workflow and in the review tool.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...
almost 2 years ago in Configured Commerce / 3rd Party Library Allow Listing 0

Whitelisting prerenderer packages to fix googlebot rendering of PLPs and other pages

Our product listing pages fail to render the majority of their content when the user agent is Googlebot or another search engine spider. This negatively impacts our organic traffic. There are 3rd party prerendering packages that take the raw HTML ...
almost 2 years ago in Configured Commerce / 3rd Party Library Allow Listing 1 Will not consider