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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Provide Excel download on Reports

In the section "Reports", it would be very helpful if I am able to download the created report as Excel file. That way, I can sort the information, do better filtration, get a better overview on certain topics and I am able to forward this informa...
about 1 month ago in Content Management / Reporting 0

Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
7 months ago in Content Management / Content Manager 0

Exporting milestone due dates into an excel spreadsheet (not time)

There is no easy way to export milestone due dates without the time attached to it. It makes it incredibly hard to quickly customize the spreadsheet to the users needs. There is no way to export a report of all projects by milestone dates. When fi...

Color code search results by a designated field

We would love to be able to designate a field to color-code search results. For example, we have a "deliverable" field designating what kind of produce a task is creating. We could designate this field as the search primary so we could pick out de...
6 months ago in Content Marketing / CMS + CMP Publishing 0

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Add ability to migrate Library-level Asset Fields to folder-level

As a CMP library administrator I would like to be able to select existing Library-Level Asset Fields (formerly known as labels) and select to display them only within particular folders. The ability to add Asset Fields to specific folders was adde...
9 months ago in Content Marketing / DAM/Library 0

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Bring back Smart Publish

Please put Smart Publish back in the Publish menu. It disappeared in the move to CMS 12 and the only thing my team can find that's even close is to the same functionality is to: Create a new Project. Make any changes in the new project. Hit Overvi...
3 months ago in Content Management / Content Manager 0

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
almost 2 years ago in Content Marketing / Analytics 0 Investigating

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
7 months ago in DXP Cloud Platform / Telemetry 0