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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1782

Provide write API to update all of the PIM fields

Please provide a write API for PIM. As we transition to Optimizely Episerver, all of our PRODUCT data will remain in the legacy system (for several months). We need a clean way to keep Opti up to date during this time. We will likely implement Inf...
over 1 year ago in Customized Commerce 1 Future consideration

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Template Owner

We'd like to be able to set a template owner so that we know who to talk to if/when it needs updating.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Notification of your step being complete by another team member

No description provided
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
over 1 year ago in Configured Commerce / Search 1 Gathering interest

Manage Collaborators via API

Customers wants to manage collaborators via REST api, so that they can programmatically grant permissions via their existing permissioning tool that they've created. They do this because it's far more convenient for them to manage this in a centra...
over 3 years ago in Feature Experimentation 0 Future consideration

Event tags to segment results and create metrics- Segment integration

Customers wants to create Optimizely events via Segment. They do this because they already have evnts in Segment and then data is nicely aligned. They wish that Optimizely had the option to filter results by event tags and use the atgs to create m...
over 3 years ago in Feature Experimentation 0 Future consideration

Copy/Paste Fields

under setting>fields there should be the option to copy and paste existing fields. I am creating a template that involves listing all of Optimizelys products. I need two fields with this data, that can be selected by dropdown. It is quite tedio...
over 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
over 1 year ago in Experimentation Analytics / Other 1 Future consideration

Best Bet Storage choice

This is actually related to this feedback: https://feedback.episerver.com/ideas/FIN-I-61 Even though the cache is fixed, there is still the first load that causes a performance hit. In our case, a client added ~2k best bets, and the first load tak...
over 3 years ago in Search & Navigation 0