Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Grouped metrics using previously built events

Requesting a feature to build events that group existing events (Event 1 and Event 2 both fire, then Event Group fires, elseif either Event 1 or Event 2 does not fire, Event Group does not fire.)
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Improve consistency of right clicks

Right now the ability to right click on a link is wildly inconsistent. Would be super helpful if you could right or cmd/ctrl click on any link type to open it in a new tab. The below is not comprehensive, but gives a good idea of where we often ru...
over 1 year ago in Content Marketing / Settings + Configuration 1 Investigating

Roku SDK

No description provided
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Permanent link in a comment

It would be useful being able to have a direct link to a comment in the workflow and in the review tool.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0

Whitelisting prerenderer packages to fix googlebot rendering of PLPs and other pages

Our product listing pages fail to render the majority of their content when the user agent is Googlebot or another search engine spider. This negatively impacts our organic traffic. There are 3rd party prerendering packages that take the raw HTML ...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 1 Will not consider

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 5 Already exists

Library – save a user’s settings for SORT VIEW and VIEWABLE NUMBER OF ASSETS.

Within the Library, our content authors have noted that it would be helpful if their chosen Sort Order by Title or Last Modified, etc. (title-sort.jpg) could be preserved or cached based upon their preference (e.g., Title). It seems to reset back ...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Add option to conditionally forward forms

Working with EPI forms works fine and they are very flexible to set up. One of the thinsg I am missing is an option to send a form based on a certain condition/selection in the form. For example "If #country = "US", "info@whatever.com", "us@whatev...
over 3 years ago in Content Management / Technical 1

Block and page editiing

One of our customers Navico who are big fans of Optimizely, also use Adobe AEM and have mentioned that the main aspect that Optimizely CMS is lacking is that the page building in Adobe AEM is simply easier. They asked if we have anything in our ro...
over 1 year ago in Content Management / Content Manager 0