Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1811

Allow customers to pay for orders using a P-Card

A common B2B use case is where customers would want to pay for orders on the website using a P-card and be able to pass information to the ERP/OM system with the order data.
over 1 year ago in Configured Commerce / Orders & Payment 0

Option to remove percentage roll out for simpler flag management

We are exploring using Optimizely to manage critically important feature flags. Sometimes, a flag needs to be turned off instantly, out of hours or by Ops personnel eg in the event of an outage of service. In these instances, we want increased con...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Introduce distinct lexicon to distinguish between flag status and rule status (don't use on/off for both)

It is currently confusing to use the same terminology for both flags and the rules that control flags. For example, I can have a rule that is 'flag:off' but the rule in the list shows as 'on'. Suggestion would be to have different lexicon for rule...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Provide API's to access the redirects created in CMS. Redirects manager in a headless CMS mode.

How do we leverage the redirects manager feature in CMS in a headless CMS mode. What are the different ways in which the front end application can access the redirects created through redirects manager so that it could serve the right URL. Provide...
over 3 years ago in Content Management / APIs 3 Will not implement

Provide clarity if a block exists in the language version an editor is working in

We have recently changed to version Optimizely 12.13.1. When creating a new language version of a page using "Duplicate content" it is not clear any longer if a block used on the page (e.g. in the Teaser field) exists in the new language version o...
over 1 year ago in Content Management / Editing 0

Make the icons for table editing clearer

The icons appearing when editing a table (i.e. icons for e.g. adding/deletíng a row or column) in Optimizely 12.13.1 are not as clear as in Optimizely 11. I think it might be due to a thicker line width that makes the icons less sharp. Suggest the...
over 1 year ago in Content Management / Editing 0

Make the popup window for special characters larger

With our recent upgrade to Optimizely 12.13.1, I now need to scroll in the popup window to find my commonly used special characters. Suggest a wider/higher popup window to make more special characters visible directly when the popup window is opened.
over 1 year ago in Content Management / Editing 0

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Add Collaborators API

I'd like to suggest opening up a collaborators API to allow for the management of internal user/collaborator accounts via API calls
over 1 year ago in Web Experimentation / APIs 1 Already exists