Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1775

Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0

Whitelisting prerenderer packages to fix googlebot rendering of PLPs and other pages

Our product listing pages fail to render the majority of their content when the user agent is Googlebot or another search engine spider. This negatively impacts our organic traffic. There are 3rd party prerendering packages that take the raw HTML ...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 1 Will not consider

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 5 Already exists

Library – save a user’s settings for SORT VIEW and VIEWABLE NUMBER OF ASSETS.

Within the Library, our content authors have noted that it would be helpful if their chosen Sort Order by Title or Last Modified, etc. (title-sort.jpg) could be preserved or cached based upon their preference (e.g., Title). It seems to reset back ...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
over 3 years ago in PIM 2 Gathering interest

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
over 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Block and page editiing

One of our customers Navico who are big fans of Optimizely, also use Adobe AEM and have mentioned that the main aspect that Optimizely CMS is lacking is that the page building in Adobe AEM is simply easier. They asked if we have anything in our ro...
over 1 year ago in Content Management / Content Manager 0

allow option to change date picker to American-style

The current date picker is set to European-style weeks that end on Sundays. (see attached image) I would like to request an option to change this to American-style weeks that end on Saturdays.
over 1 year ago in Campaign 2 Investigating

Streaming Datafiles

Offer an option to consume datafiles immediately when updated via websocket or other streaming architecture. This would enable faster updates to flags and bring us into parity with competitors.
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Type check for userId in Javascript (Browser/Node) SDKs

The customer (Yuliyan Yordanov from Tesco Stores) suggested a failsafe solution to reject empty string userId upon activating/enabling an experiment/feature: "A simple check for (typeof user_id ===’string’ && user_id.length ) would fix the...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration