Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
over 1 year ago in Configured Commerce / Technical 0 Investigating

Opti Analytics Self Service

When you look at self-service events in Opti Analytics it would be nice to see which list name the customer added to their cart, as well as specific SKU’s. It is so high level it isn’t really helpful.
over 1 year ago in Commerce Analytics 0

For Scheduled jobs it should be possible to set specific time, not 30 min intervals

With CMS 12 the possibility to set specific time for the Next scheduled date (UTC) is removed and the editors have to choose from 30 minutes intervals. The editors should have the possibility to set their own time.
over 1 year ago in Content Management / Technical 0

Budget Management Updating

Several of our customers have a minimum spend that they are contractually obligated to meet each month. Budget Management should allow alerting of the Administrator if the buyer is not on track to meet the monthly spend. The buyers at many of our ...
over 1 year ago in Customized Commerce / Customer Services 1 Gathering interest

Overlapping page name wrapping on Convert Page tool

Issue If you have long page names then the Page Selector on the Convert Page tool can show these as overlaid on the next item in the list. This is more pronounced if the item is nested further into the content tree. e.g. a third level item called ...
over 1 year ago in Content Management / Content Manager 0

Manage Collaborators via API

Customers wants to manage collaborators via REST api, so that they can programmatically grant permissions via their existing permissioning tool that they've created. They do this because it's far more convenient for them to manage this in a centra...
over 3 years ago in Feature Experimentation 0 Future consideration

Event tags to segment results and create metrics- Segment integration

Customers wants to create Optimizely events via Segment. They do this because they already have evnts in Segment and then data is nicely aligned. They wish that Optimizely had the option to filter results by event tags and use the atgs to create m...
over 3 years ago in Feature Experimentation 0 Future consideration

Unhide parts at the customer level

It is very easy to universally hide products in Opti Commerce. To unhide products for specific customers is painfully slow. I have over 160,000 parts. 50,000 of which are only for specific customers. Unhiding these parts is going to take me forever.
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Order line minimums; Order minimums

Some of our customers are required to meet a dollar minimum per line and per order. This is common in our industry. Some of our competitors have a $15/line min and a $100/order min. In the case where only 1 line is purchased, the order min takes p...
over 1 year ago in Customized Commerce / Technical 0 Gathering interest

Support for multiple location ids in Square payment gateway.

Hi Team, Square payment gateway has provision to provide support for multiple location under its profile. However, Optimizely is not sending location id into request body of CreatePayment Square payment API due to which when amount is captured it ...
over 1 year ago in Configured Commerce / Orders & Payment 0 Investigating