Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Please communicate confidence bands on the charts and add a stats reset notification

Whenever a stats reset takes place, it seems like the only way to spot it is a large decline in statistical significance which is not explicit enough and might lead to losing trust in the stats engine. Please add a functionality to communicate bot...
about 3 years ago in Experimentation Analytics 0

Change completed date

I have an article that I published that I forgot to check off the final step and now it won't let me change the publishing date to reflect the actual publishing date.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

support SPM binaryTarget

See https://github.com/optimizely/swift-sdk/issues/478. Do you have any plan to support SPM binaryTarget? Like what https://github.com/airbnb/lottie-spm Lottie do or Facebook sdk https://github.com/facebook/facebook-ios-sdk/blob/main/Package.swift...
over 1 year ago in Feature Experimentation / APIs 1 Will not implement

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
over 1 year ago in Configured Commerce / Technical 1

DAM connector for CMS loses place when signing in

When you need to reauthenticate or sign in for the first time using the connector, it does not bring you back to the 'choose a file' screen. So you need to close that window and open it again from CMS
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

DAM CMS connector allows you to select any type of content when it shouldnt

In an "image" area or any other restricted area in the CMS, there are validation rules in the CMS to make sure you can only upload a particular type of asset. With the CMP dam connector, even though it opens the 'choose a file' window with just im...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Create Secure Library Folders

We need to be able to store assets in the Library that are not available to everyone with a log in, nor are accessible outside our org. Currently there is no way to set access permissions at the folder and asset level. Some highly valuable content...
over 1 year ago in Content Marketing / DAM/Library 1 Already exists

Digital Whiteboard feature

Content production is hard work; teams must work together to align resources to support the best ideas. Beyond task assignments and meetings, teams need collaboration that feels real and facilitates true collaboration. My feature request is simila...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Request for low level api method to manually update datafile in javascript/react sdk

Currently, developers can't manually update datafiles. They can only configure time intervals on how often the SDK will refresh the datafile itself. Some feel this is very limiting and I need more control over datafile updates. Request to implemen...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration