Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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better handling of SSO user logging to a website that he doesn't access to

can we display a friendly error message for SSO users if they try to login to a website that they don't have access to?
10 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Access to page CSS and JavaScript in Spire

In Classic CMS, when clicking on "Edit page variant", I was able to add CSS and JavaScript. This is useful in making a quick change to styling and also in adding JavaScript code snippets such as Google ad tracking, on-page survey, etc. I would lik...
10 months ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Cant give a new console roll access to media and indexing

The Console role access for Library → Media and Marketing → Search → Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary. You should be abele to give...
10 months ago in Configured Commerce / Admin Console & Import/Export / Users, Permissions & Security 1 Investigating

Whitelisting Stripe.net packages to allow server side control over the payment integration

In order to enable the correct behaviour for payments using the Stipe payments within the UK that require 3d secure. This does mean that the OOTB integration isn't a viable solution as it isn't setup to work with 3d secure payment authorisations. ...
11 months ago in Configured Commerce / 3rd Party Library Allow Listing 0 Will not consider

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
over 2 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Add ability to automatically create page content for page variations.

Would be awesome to have a method of identifying page variations in Standard.json files so that they were auto generated from the devs when an environment is built the first time. For example, if we have a Home Page, with 2 variants, 1 for authent...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 3 Gathering interest

Automatic retry of transaction when a database timeout error occurs

We've noticed some database connection blips that cause errors such as the following exception: "System.Data.Entity.Infrastructure.CommitFailedException: An error was reported while committing a database transaction but it could not be determined ...
12 months ago in Configured Commerce / API 0

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
12 months ago in Configured Commerce / Admin Console & Import/Export 4 Already exists

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest