Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Show users the number of products that match an expression

Issue It's a recurring problem in our system that users configure (either intentionally or by mistake) an expression that excludes most (sometimes even all or almost all) products in the catalog. This causes performance issues, because the system ...
over 1 year ago in Product Recommendations / Portal 0

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
over 1 year ago in Configured Commerce 1 Gathering interest

please add "retry" functionality to handle cancelled dispatchEvent requests to better handle link-click tracking

So there is this problem where one set the event to fired as an onClick handler on a regular link, there will be a problem in at least most popular Chrome browser, which will cancel requests send from the page you just navigated away from with a r...
over 1 year ago in Integrations 2

Salesforce Connector Field Mapping to support field labels

Currently, when mapping Salesforce fields in CMS forms shows only field names for Salesforce databases in dropdowns, but Salesforce supports field labels that are used in UI's within Salesforce and other systems integrating to Salesforce (e.g. For...
over 2 years ago in Integrations 0

Copy link text button in link dialogue

I often link to other articles by writing the link text, selecting the text, copying the URL I want to link to, and then pasting the URL into the link dialogue. At this point, I have to add the link title, and most of the time I want to use part o...
almost 4 years ago in Content Management / Editing 0

The ability to 'like' comment replies to show receipt.

Currently you are able to 'like' a comment in a task/WRQ. However, you cannot do the same for replies. Using a 'like' shows receipt without needing to send a notification. It would be great if you could like all comments - origional AND replies.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Order Approval Improvement

For the order approval at the administrator level along with in the cart history under sales can we add whom the approver is as a selection rather than having to click in to each order awaiting approval? Also it would be great to be able to add sn...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating