Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
over 2 years ago in Content Marketing / Settings + Configuration 1 Planned

User creation - assign multiple user groups

When setting up a new user, I want to be able to select more than one user role and assign them to the user in one click. In EPI DXP, I need to use the drop down menu and assign one user role at the time (which is very time consuming).Attached are...
over 1 year ago in Content Management / Roles and Security 0

Whitelisting Stripe.net packages to allow server side control over the payment integration

In order to enable the correct behaviour for payments using the Stipe payments within the UK that require 3d secure. This does mean that the OOTB integration isn't a viable solution as it isn't setup to work with 3d secure payment authorisations. ...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0 Will not consider

Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
over 2 years ago in Content Marketing / Requests 0 Future consideration

Bug: Shortcut not opening on a new tab even though Open in a new tab has been chosen

Bug report: When creating a shortcut on a page under Settings the shortcut does not open on a new tab even though that option, Open in a new tab, has been chosen.
over 1 year ago in Content Management / Content Manager 0

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Ability to report out on changing dates.

Product Managers and our team would love to report out on things like how many times the proposed launch date was moved. Or how much longer a test ran that it was supposed to. How can we account for these types of changing fields in our reporting?
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Save work requests as drafts.

Sometimes Product Managers don’t have all the information available to complete an experiment plan but want to start one and add in available info later when they get it.
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

UrlResolver should use CatalogContent.Sites to select domain for Commerce content

As a developer I would like to generate absolute URLs to Commerce content. In case I have a multi-site solution where each site has its own product catalog, I would like the CatalogContent.Sites property to be included in the host definition resol...
over 1 year ago in Content Management / Technical 0

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration