Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Workflow Fields - When applying workflow to existing tasks, choose which fields should be kept

Following field inheritance, Workflows will override existing Task fields if a Task was created with no Workflow applied. It would be nice if users got to choose which fields to remove, merge and replace.
about 1 year ago in Content Marketing / Settings + Configuration 1 Will not implement

Events in Campaigns

Right now you can only add one event to a campaign. Some events that we are running have a main event, but then also have ancillary events for support such as a happy hour or a dinner. We would like to create a separate event that pulls into the c...
about 1 year ago in Content Marketing 1 Already exists

Share Order (Order History) by email feature - Allow email in the "Email From" field to be set as email sender email instead of "From Address" set in Email List

As a website user, when I use the Share Order functionnality (Available in the Order History), i would like my email to be displayed as the Sender for the recipient to see who sends the order. Currently, the sender displayed is the sender configur...
about 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Increase help text visibility

As a Digital Marketing Manager, I've observed that CMS editors often neglect help texts. To enhance visibility and address this issue, I believe implementing an option to display these help texts immediately would significantly improve the situation.
about 1 year ago in Content Management / Editing 0

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.
about 1 year ago in Content Marketing 1 Future consideration

Product Feedback: Updated landing page content

No description provided
about 1 year ago in Content Marketing 1 Already exists

CMS 12 accessibility

My customer, Animal Friends, would like to see less white space in the interface of the CMS to support with accessibility. At the moment they feel that the white backgrounds provide no sense of visual hierarchy for the various elements on the page...
about 1 year ago in Content Management / Technical 0

Drop content box arrow

My customer, Animal Friends, has pointed out that the 'Dop Content' box arrow points up instead of down. This does not seem logical from a UX perspective.
about 1 year ago in Content Management / Technical 0

Add column for stat sig

In my role as a Digital Marketing Manager overseeing experimentation, I aim to introduce a new column to the experiment overview, displaying the statistical significance percentage of the primary metric. This addition is anticipated to provide a m...
about 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

Opportunity to see if there are links to a page when you unpublish it

When you throw away a web page, a dialog box appears that tells you if there are links that lead to that web page. I want if it is possible to get the same function for unpublishing page.
over 3 years ago in Content Management / Editing 0