Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1731 of 1731

A view where workflow steps (within a task, within a subcampaign) show in the parent campaign

When creating a campaign, I need to create subcampaigns to organize like tasks, then each task has workflow steps. I need to be able to see all subcampaigns, tasks, and workflow steps on one view without having to click into each task.
about 1 year ago in Content Marketing 1 Investigating

Expose Notifications to allow handler/pipeline override

Getting notifications via email can be a bit overwhelming at times. We would like to be able to plug custom connectors to be able to receive notifications via other communication systems when a job fails or if we start a job to get a notification ...
about 1 year ago in Integrations 0

Move files from Content tab to Attachments tab

It would be great if there was a feature/capability to quickly MOVE a file in the Content tab over to the Attachments tab. Currently, i have to download a file(s) from Content tab, then re-upload it to Attachments tab. There are times when i want ...
about 1 year ago in Content Management / Content Manager 0

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Better proofing interface

Need distinct buttons that allow actions to be taken on a proof, beyond markup (e.g., approved, approved with changes, share, etc.)
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Request submission automation

Allow requests to be submitted and advanced without mutliple "acceptance" actions, i.e., automate this part of the submission while retaining the form details, and assign a workflow to the intake directly.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

CyberSource-Payeezy replacement Payment gateway Full Authorization Reversal

Payment gateway Payeezy will sunset. A solution is required. We have orders that are submitted and not yet shipped so there is no settlement that has occurred. In Cybersource payment gateway a cancellation of the credit card authorization (Note ye...
about 1 year ago in Integrations 0

Add support for multiple keyword search

A product's short description includes "31151112 18/4 Stranded Plenum Cable, 1000". Search results for "3115" correctly include this product. There are no search results returned for "3115 cab". This request is to add an Elasticsearch analyzer to ...
over 2 years ago in Search & Navigation 0

Ability to hide edit option for Library role users

Please provide Admins with the ability to hide the EDIT request option for users in the Library role (e.g., "Hide edit request"). Our Library role users (over 1,000) will never be given the ability to EDIT an image. The appearance of the Edit opti...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration