Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 218 of 1582

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
over 3 years ago in Configured Commerce / Misc. 0 Gathering interest

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
over 1 year ago in Configured Commerce / Technical 1 Will not consider

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
over 2 years ago in Configured Commerce / Misc. 2 Gathering interest

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
10 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Checkout-Shipping: Shipping address is not auto populated on selection of use billing address radio button

When I add an item to the cart and checkout an item using checkout as a guest process, After entering the details into the BIlling address and the "Use Billing Address" is selected the text fields present in the Shipping Address will be auto-popul...
11 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
11 months ago in Configured Commerce 1 Gathering interest

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
over 1 year ago in Configured Commerce / Catalog & Assets 0 Investigating

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
11 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
11 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
11 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest