Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Forms item field localization

ChoiceElementBlock and SelectionElementBlock property Items (type OptionList) Localized value is No by the default. Items is string field but it is not possible to localize those texts as default. This is lack in basic cms functionality and causes...
about 1 year ago in Content Management / Forms 0

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
about 2 years ago in PIM 1 Gathering interest

Sync CMS pages to CMP Library

Unless we select every page individually from CMS there's no way to see them in our CMP library, search for a page, and add it to a task.
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Use Content Proofing for CMS Pages

When reviewing content in a task, digital marketing teams regularly use the Content Proofing feature to leave comments directly on the asset being reviewed. This isn't available for CMS pages and the comments on tasks aren't linked to the page bei...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Manipulate commands for PageReferenceEditorDescriptor

For CollectionEditorDescriptor there exist a collection of available commands that we can manipulate public class ContactPersonCollectionEditorDescriptor : CollectionEditorDescriptor<ContactPerson> { public override void ModifyMetadata(Ext...
about 1 year ago in Content Management / Editing 0

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to integrate multiple Google ads accounts into one Optimizely project

Many of our customers have multiple Google Ads accounts, and they often express the need to integrate these accounts with their Optimizely projects. Currently, our system only allows one Google Ads account to be integrated with one project. That w...
about 1 year ago in Web Experimentation / Integrations 0 Future consideration

Custom Announcement Section on Homepage

We would like to have on the homescreen of Welcome a newsfeed / announcement section when we first log in. A sort of board where we can post comms to the marketing team (example: new brand guidelines available, new pictures etc.) or the link to a ...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration