Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1859

Recommend other things as well as products and content

As a customer using Intelligence Cloud, I want to be able to recommend personalized promotions, to drive more revenue. Motivation - This would be something that our Commerce customers would be interested in, in terms of which promotion to actually...
almost 3 years ago in Data Science 0 Future consideration

I'd like the shopping carts interface to include a search option for Cart IDs, similar to the order ID search in the purchase orders section.

I would appreciate the ability to search for shopping carts using the Cart ID rather than relying solely on customer names or emails. I've noticed that the purchase orders section already allows for searching by order ID, but this functionality se...
about 1 year ago in Customized Commerce / Orders 0 Gathering interest

Unable to adjust visibility of individual commerce pages

We are unable to adjust the visibility of individual commerce pages. Commerce pages inherit their visibility settings from their parent category, unlike CMS pages which can have their visibility changed individually. This is a big problem for us. ...
about 1 year ago in Content Management / Content Manager 0

Need a process to automate products into PIM

We need a process to import product files into PIM. Currently, this is a manual process. We would like to run a job with our iPaaS to automatically import our products into PIM.
about 2 years ago in PIM 3 Planned

Mandrill App integration

In ODP we have built-in Mailchimp integrations, and Sendgrid is available for non-EU markets. However, many companies that use Mailchimp also use Mandrill for transactional emails. So it would be very fitting to also provide a built-in integration...
about 2 years ago in Data Platform App 0

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
about 1 year ago in Data Platform App 0

Missing API endpoint for 'Create at' for Campaigns

No description provided
about 1 year ago in Community API 0

Live feed to GCP for raw data

In order to make it easier to run post-experiment analysis, we'd like the experiment raw data to be available via a live feed in GCP as opposed to a daily export.
about 1 year ago in Experimentation Analytics / Data Import / Export 1

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest