Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
5 months ago in Content Management / Content Manager 0

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
24 days ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Asset Picker recognise historical search filters / folders uploaded from

At the moment, we are selecting a large volume of assets from the same folder using the same field by having to apply the filter each time an asset needs to be uploaded to the CMS. As there is no historical search functionality in the DAM search w...
4 months ago in Content Marketing / DAM/Library 0

Options to delete content type that is no longer available in code

It would be nice to have some plugin / sch. job that can delete content type that is no longer available in code. e.g. If i try to delete Digital Banner Blok which is no more available in code it gives me this error " Cannot delete the content typ...
7 months ago in Content Management / Content Manager 0

Imports - Keep Current Status If No Change

When importing updates from external systems such as ERP, the entire catalog is usually included in the file, even if most records have no changes. Currently, when importing a record with no changes, the status is automatically changed from publis...
4 months ago in PIM 1

Editing Single LinkItem

This is related to support ticket: #1080141 In version 12.15.1 at least, when you add a property to a page or block that is a LinkItem (As opposed to a LinkItemCollection) the 'Edit' option takes you to the target of the link, instead of allowing ...
over 1 year ago in Content Management / Technical 0

Support .NET 8 Blazor SSR and Razor components as templates for pages and blocks

From .NET 8 Preview 3 we see a lot of the upcoming new third Blazor mode: Blazor SSR https://github.com/dotnet/aspnetcore/tree/main/src/Components/Samples/BlazorUnitedApp https://devblogs.microsoft.com/dotnet/asp-net-core-updates-in-dotnet-8-previ...
over 1 year ago in Content Management / Technical 2 Future consideration

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
6 months ago in DXP Cloud Platform / Telemetry 0

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
about 3 years ago in Content Management / Editing 4 Future consideration

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
3 months ago in Customized Commerce / Technical 0